Customer Service Representativeen Oviedo, Asturias.
detalle oferta
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![company](https://dghqs88jwcgws.cloudfront.net/wp-content/uploads/2017/09/logo-randstad.png?x26779)
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tipo de contrato Temporal
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jornada Completa
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modalidad Combinada (teletrabajo y presencial)
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sector Química Farma
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salario
25.541 €/año -
puesto
administrativo -
nº vacantes
1 -
localidad
Oviedo -
provincia
Asturias -
especialidad
Administración y soporte -
subespecialidad
Administración y soporte
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Amplía la información sobre el proceso contactando con:
Claudia Garcia Gutierrez
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our client
The Customer Service/Business Relationship professional is a key role within the sales structure acting a primary customer interface. They both help field sales people with some activities as well as they act as sales representatives for specific assigned customers in their territories.
ver menos ver másyour functions
Receives and processes all types of customer orders including complex orders, returns, rebates in compliance with SOX requirements. Processes internal requests related to customer inquiries performing quality control checks and takes subsequent corrective actions
Acts as primary customer interface for important external customers, distributors, potential customers and other roles internal to the business.
Actively monitors open orders and lead-time developments to ensure that deliveries arrive at the customer on time and interacts with customer for notification of late orders due to product availability, transportation issues or other incidents
Develops and maintains in-depth knowledge of assigned customers: knowledge of roles and responsibilities at the customer and knowledge of internal relationships/decision makers, understanding the business model
Performs standard Customer and Price Master Data Maintenance.
Understands cash collection process e.g. credit hold next steps/actions. On request, resolves open credit issues with customers and issues invoice adjustments and other debits/credits
Processes customer service and product complaints and returns according to Complaint Management process and return policies.
position requisites
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Formación
: Grado -
Idiomas
: Inglés: C1 -
Conocimientos
: administrativo con sap -
Experiencia
: 1 año
Education: Bachelors degree or equivalent through experience
Language skills: Fluency in English and Spanish. Italian and Portuguese is a plus
Computer knowledge: Proficient in Word and Excel. Good knowledge of SAP. Ideally experience in working with CRM Tools
Ideally 2 years of experience in a customer service, supply chain on logistics department withing an international company
Excellent communications skills (verbal and in writing)
Customer focused
Detailed oriented
Team player
why with Randstad?
Because we have thousands of job offers in our portal.
Because we work with the best companies offering you the best jobs.
Because we assure you all the legal guarantees in your hiring.
Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.
Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.
Because we always count on you.
Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.
Register now and find the job you are looking for!
sustainable jobs
Randstad’s ambition is to be the world’s most equitable and specialized talent company. We help talent and organizations unlock their true potential by seeking responsible opportunities that drive long-term economic sustainability, prioritizing the well-being of people and the planet.
we are sustainable employment
Our conviction that all talent, regardless of their background, has equal opportunities for success is evident in our processes, in which we promote workplace equity through diverse and inclusive teams.
commitment NetZero
We strengthen our environmental commitment to achieve carbon neutrality by 2050 through the Science Based Targets initiative (SBTi).
publicado el 22/08/2024 · 1016 visitas y 71 inscritos
este anuncio se cerrará el 22/09/2024
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