Customer Service with Dutch/Flemish and Frenchen Barcelona.
detalle oferta
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Amplía la información sobre el proceso contactando con:
Pablo Hidalgo Santiago
ContactarDo you have experience in Customer Service? Do you have a native/bilingual level of French and Flemish/Dutch? If so, this offer is for you!
ver menosour client
Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide multilingual support in 18 languages using a blend of human intelligence, emotional intelligence, and artificial intelligence.
ver menosyour functions
We are looking for a dedicated and passionate customer service agent to join our team specialized in pet insurance for the French market. You will be responsible for providing high quality service to our customers, helping them to meet their pet insurance needs.
- Customer Support (Give support to customers via phone, email and social media).
- Troubleshooting (Identifying and quickly resolving insurance policy issues)
- Inquiry Management (Handling of inquiries, complaints and claims following established procedures)
- Question Resolution (Answering questions about insurance options, reimbursements and coverage exclusions)
- Basic Technical Support (Assistance in using online tools)
- Documentation (Accurate recording of interactions, problems and solutions, and claim details)
position requisites
-
Formación
: Bachillerato -
Idiomas
: Francés: C2, Holandés: C2 -
Conocimientos
: customer serivce
What we need from you:
- Native/bilingual level of both French and Flemish/Dutch is a must.
- Previous experience in customer service will be an asset.
- Excellent communication and interpersonal skills.
- Strong problem solving skills and proactive approach to customer satisfaction.
- Ability to multi-task and prioritize responsibilities in a fast-paced environment.
- Proficient in basic computer applications (e.g., Microsoft Office, reservation systems).
your benefits
What do we offer?
- Permanent contract (with the company)
- Schedule / Shifts: Monday to Friday from 9h to 18h/10h to 19h
- Salary: 22,000 euros gross per year + 2k plus bonus (annual).
- Offices well located in Barcelona, Spain (between Llacuna and Bogatell).
- International working environment.
- Immediate start date
why with Randstad?
Because we have thousands of job offers in our portal.
Because we work with the best companies offering you the best jobs.
Because we assure you all the legal guarantees in your hiring.
Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.
Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.
Because we always count on you.
Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.
Register now and find the job you are looking for!
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Randstad’s ambition is to be the world’s most equitable and specialized talent company. We help talent and organizations unlock their true potential by seeking responsible opportunities that drive long-term economic sustainability, prioritizing the well-being of people and the planet.
we are sustainable employment
Our conviction that all talent, regardless of their background, has equal opportunities for success is evident in our processes, in which we promote workplace equity through diverse and inclusive teams.
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