Head Of It Service Management&Governanceen Manresa, Barcelona.

The Head of IT Governance is a key role within the IT department, designed to align
all IT areas with the strategic objectives of the department and the organization. This
role combines both strategic and operational responsibilities, leading governance,
project and service management, and acting as a strategic partner to the CTO on high-
impact initiatives.
The role also serves as a facilitator for developing emerging capabilities and ensures
that IT delivers business value through solid frameworks, shared methodologies, and
continuous improvement processes. Additionally, this person will directly take on
Project Manager responsibilities for selected key projects, ensuring hands-on
leadership and successful execution.

our client

Training setor company located in Manresa search a Head Of It Service Management&Governance.

your functions

- Design, implement, and manage the IT governance framework to ensure
alignment of all IT areas with the strategic objectives of the organization.
- Supervise and prioritize portfolio management, ensuring that initiatives generate
business value and align with company priorities.
- Work closely with the CTO to define and execute IT strategic planning and
strengthen the organizational maturity of the department.
- Act as a facilitator between IT and business units, fostering constant and
effective collaboration to ensure IT meets their needs and priorities.
- Lead the definition and monitoring of policies, procedures, and key metrics to
evaluate the performance of IT services and projects.
- Manage a team of IT Project Managers and Change Management to ensure
effective project delivery within established timelines and budgets.
- Act as a Business Relationship Manager (BRM), ensuring IT delivers the right
services with expected quality and cost standards.
- Perform the role of Service Owner, overseeing the quality of delivered services
and leading continuous improvement initiatives.
- Manage risks related to services and projects, mitigating potential negative
impacts and ensuring efficient management.
- Serve as Project Manager for selected key projects, taking direct ownership of
planning, execution, and delivery to meet strategic objectives.

position requisites

• Formación

  : Licenciado, Grado

• Idiomas

  : Inglés: B2

• Conocimientos

  : project managment

• Experiencia

  : 10 años

- Bachelor¿s or master¿s degree in engineering.
- Minimum of 10 years of experience in IT, with at least 5 years leading teams
and managing projects and services.
- Experience in roles related to IT governance, BRM, Service Owner, or
leadership in project offices.
- Strong knowledge of IT governance frameworks, portfolio management, and
digital transformation.
- Results-oriented with the ability to implement continuous improvement
processes and change management.
- Ability to lead and align multidisciplinary teams with clear strategic objectives.
- Excellent communication and stakeholder management skills, both internal and
external.
- Proven experience in defining and measuring key metrics related to services
and projects.

your benefits

- A permanent contract that will give you stability and confidence in your professional career.
- Hybrid mode (2 office days and 3 teleworking days per week).
- Flexible schedule from Monday to Thursday.
- Intensive schedule on Fridays and summer months.
- Language classes so you can continue to improve your level and enhance your language skills.
- Celebrate your birthday with a day off! We want you to enjoy your special day.
- Benefit from flexible pay for; meals, public transport, childcare and health insurance for you, your partner and your children.

why with Randstad?

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